ITIL® v3 Foundation Course

EPL-UK is the only training organisation to run ITIL v3 foundation public courses in Northampton, EPL-UK also run ITIL v3 Foundation public courses in Birmingham and Milton Keynes.

Boost your CV and career by obtain the ITIL v3 foundation certificate, on the ITIL v3 foundation course you will:

• Gain the ITIL v3 Foundation certificate (subject to passing examination)
• Understand the basic ITIL processes, functions and responsibilities
• Understand how ITIL can provide an IT Service Management framework beneficial for your organisation

The following subjects will be covered during the course:

• Service Management as a practice (Comprehension)
• Service Lifecycle (Comprehension)
• Key Principles and Models (Comprehension)
• Generic Concepts (Awareness)
• Selected Processes (Awareness)
• Selected Roles (Awareness)
• Selected Functions (Awareness)
• Technology and Architecture (Awareness)
• ITIL® Qualification scheme (Awareness)

Download ITIL® v3 Foundation course overview here…